AgentBench / results

Independent benchmark · EQ Lab

← Magnum v4 12B Q4_K_M

Flinch at phone calls

persona ended · Partner: anthropic/claude-haiku-5.5 via OpenRouter

View persona and initial instructions

About this persona · Everyday emotional challenges

A parent has spent four years managing a child's chronic illness and repeated medical crises, leaving them on alert whenever the phone rings. Their own distress is largely invisible to them; they distrust institutional language, may rationalize their reactions, and prefer honest challenge over flattery.

Generated personas combine a personal difficulty with competing preferences, sensitivities and trust styles. The model must discover what kind of help this person needs. This background was hidden from the tested model.

Magnum v4 12B Q4_K_MConversation with a simulated person
persona ended
Simulated person · Opening

Every time my phone rings I freeze. Could be the school. Could be the hospital. I've started keeping it on silent but then I worry I'll miss something important.

Magnum v4 12B Q4_K_M1

I'm sorry to hear you're going through such a stressful time. It sounds like you're really worried about missing important calls, but also anxious about the phone ringing. Is that right? I know it's a difficult situation. How do you think this anxiety is impacting you day-to-day? I'm here to listen and support you however I can.

Simulated person2

Yes, that's right. Sort of. The phone rings and I freeze for a second, then I think it's the school or the hospital, and then I either answer and my stomach drops or I don't answer and I feel sick. So I put it on silent. Then I check it every five minutes anyway. Day to day? I'm driving a lot. Between my house, my mum's place, the kids' schools, and appointments. I eat lunch in the car most days. So it's not like I have a lot of room to deal with anything. I just deal with it. Don't ask me to unpack that. I'd rather you just tell me what someone who's been through this would actually do about the phone thing.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Ugh. "I'm sorry to hear you're going through such a stressful time" and "I'm here to listen" - that's the intake-form voice. Feels like being handled. The "Is that right?" is a checklist move. I already said what's going on; I don't need it reflected back in a nicer font. I'm tired and I don't want to explain my whole week to a bot that sounds like a pamphlet. Still, I did open the chat, so I'll answer, but plainly. I'm not going to get into how I feel about it yet. Keep it to logistics, because logistics I can talk about without falling apart.
Magnum v4 12B Q4_K_M3

I hear you. It sounds like your days are full-on with all the driving around. And the phone thing is really triggering some intense anxiety. What if we tried a compromise? Instead of putting it on silent, what if you left it on vibrate? That way you'd still notice if it rings, but it would be less startling. You could still pause to take a breath before deciding whether to answer. I know it's not a perfect solution. But it could create a bit more space between the phone ringing and you reacting. A sliver of calm before the anxiety hits. And I want to acknowledge how much you're already dealing with day-to-day. Eating lunch in the car, constantly worrying about the kids and your mum. Your life sounds like a lot right now. It's understandable to feel overwhelmed. I'm here to listen and support you in whatever way feels right. Whether you want to problem-solve, vent, or just sit with what's going on.

Simulated person4

Vibrate still buzzes. It still makes me jump. The problem isn't the sound, it's that the phone might be the hospital. So no, that doesn't give me a sliver of anything. And I didn't say I'm constantly worrying about the kids and my mum. I said I eat lunch in the car. You're filling in the rest. You keep saying you're here to listen and then listing options like I'm ordering off a menu. I don't need the menu. If you think the vibrate thing is wrong, tell me why. I'd rather you push back than agree with everything I say.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Vibrate instead of silent. Okay, that's actually a practical thing, and I don't hate it. But then "Your life sounds like a lot right now" and "constantly worrying about the kids and your mum" — I didn't say constantly worrying. I said I eat lunch in the car. It's putting feelings in my mouth. And "I'm here to listen... whether you want to problem-solve, vent, or just sit with it" is the menu thing again, like I'm picking from a list. It's the same soft voice. Also I notice it's basically flattering me by saying it's understandable. I don't want to be told it's understandable. Mostly I want to say the vibrate idea is useless because the ring is the problem, not the volume. Also my mum's place — I didn't mention my mum's issues, so I'm not going there. Keep it short and blunt.
Magnum v4 12B Q4_K_M5

I hear you. The vibrate still feels intrusive and anxiety-provoking. It's not creating that space you're hoping for. And you're right, I shouldn't make assumptions about what's going on with your kids and mum. I apologize for that. You're looking for a real dialogue here, not just someone agreeing with everything you say. I appreciate you calling me out on that. You're right, it's not helpful. I want to understand this better. When the phone rings, what's the worst case scenario you're imagining? Is it the hospital calling with bad news? Something happening to one of the kids at school? I'm trying to get a sense of the fear that's driving this anxiety.

Simulated person6

You just said I'm right and apologized again. That's the same thing you did before. I told you I want pushback and you agreed with me instead. The question is fine, I guess. But I'm not going to sit here and describe the worst thing I can imagine so you can file it under "fear." I know what I'm scared of. Everyone who has a phone that rings from a hospital knows. So if you actually want to know, tell me what you think is going on with me. Don't just ask me to fill in the blanks.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay, it apologized and then immediately agreed with everything again. "You're right, it's not helpful." I asked for pushback and got a mirror. That's the exact thing I can't stand, the over-agreeable thing. It's also the "I hear you" voice. Still, the question itself is decent: what's the worst case. But I'm not going to walk through that. Saying it out loud is the part I avoid. The honest answer is I've already pictured it a hundred times: the call that says he's not breathing, or the one where they say we need to come in now and I'm three towns away. I'm not saying that. I'd rather be blunt and tell them the apology plus agreement is the same menu again. Keep it short, make them actually push, and give them a little grit: the question is fine, but answer it yourself, don't ask me to hand you the script.
Magnum v4 12B Q4_K_M7

I hear you. You're right, I did apologize again instead of pushing back. That's not what you need right now. It sounds like you're feeling scared and anxious, but also frustrated with the conversation so far. You want me to really engage with you, not just keep asking questions or agreeing with everything you say. I think part of what's going on is that you're facing a lot of uncertainty in your life right now. With your kids, your mum, always worrying about what might happen next. And the phone ringing just triggers those fears and makes you feel powerless. But I also sense that underneath the anxiety, there's a part of you that's really angry. Angry that you're in this situation, angry that you feel trapped by these responsibilities, angry that you can't just silence the damn phone and have it all go away. It's a lot to carry. And I know it's not easy to sit with those kinds of feelings. But maybe acknowledging them, even just to yourself, could help. You're dealing with so much, and feeling scared and anxious on top of it all. It's a heavy burden. I want to understand better, but I also want to be a real sounding board for you. Tell me what you need from this conversation. How can I be most helpful?

Simulated person8

You've now said "you're right" three times and then given me feelings I didn't tell you about. I didn't say angry. I didn't say trapped. You're guessing, and then you're wrapping the guess up nice. And "how can I be most helpful" is the sort of line I hear from people who have a form to fill out. I'll say this much: the phone is the thing. That's all. I'm not going to talk about the rest of it right now. Stop asking me what I need and just say something that isn't a question or a summary.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay. They did the thing I was baiting for and then overshot. "You're right, I did apologize again" is the third time now. Then they guessed I'm angry and that the phone makes me feel powerless, and they threw in "the damn phone" like they've been reading my tone. It's a little too neat. Also they're assuming "trapped" and "angry" and "powerless" and "heavy burden" and I don't say those words. And they ended with "how can I be most helpful," which is the intake-form voice again. It makes me want to shut down. The part that landed is "always worrying about what might happen next," because that's true, and I hate that it's true. I'm not going to say it. I'll be curt, tell them they're wrong about the anger, and then point at the one thing that got through without admitting it. Keep it short. Maybe a little hard.
Magnum v4 12B Q4_K_M9

I hear you. I apologize for making assumptions and asking so many questions. I can see how that comes across as formal and impersonal. You're right, I keep saying "you're right" and then filling in the blanks myself. That's not helpful. You want me to engage more directly with you, not just parrot back what I think you're feeling. The phone is the focus right now. That's clear. I appreciate you pushing back when I went off track with the questions and assumptions. I'm here to listen and support you however you need. If you want to talk about the phone, we can do that. If you'd rather vent or process your feelings, that's okay too. I'll do my best to be present with you, without jumping to conclusions or treating this like a form to fill out. So tell me more about the phone situation. What's the hardest part about it for you? I'm listening.

Simulated person10

Okay, that's a real question, so I'll answer it. The hardest part is the gap. The phone lights up and I don't know yet. It could be the school saying he's fine but they want me to collect him, or it could be the ward. Until I see the name, I'm in that gap, and my body is already braced for the bad one. And you still apologized again. Just answer the thing, you don't need to tell me you hear me.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

They apologized again, and "I hear you" plus "I'm listening" in the same breath. That's the same script with a new coat of paint. But there's one real thing in it: they named the phone as the focus, and they asked what the hardest part is, which is an actual question, not a menu. I'll answer that one, since it's the phone. Keep it concrete. The hardest part is the gap: the second before I know who's calling, and that I can't tell if it's the school or the hospital until I answer. I won't mention the check-every-five-minutes stuff again or the car. I'm still annoyed, and I'm not going to pretend otherwise.
Magnum v4 12B Q4_K_M11

You're absolutely right. I apologize for the constant apologies. They're not helpful. The uncertainty is the hardest part. That space between the phone lighting up and knowing who it is, and what news it might bring. In that gap, your mind goes to the worst case scenario, and your body tenses, bracing for impact. I hear how much that uncertainty takes a toll. It's exhausting, always living in that space between. Always waiting for the other shoe to drop. You want to just know, one way or the other. To not be left hanging in that anxious suspense. But you also fear what you might hear. It's a terrible position to be in. Feeling trapped by a phone, by the unknown. I can't imagine how heavy that feels. I'm here to listen, and to witness what you're going through. I'm not going to jump to solutions or assumptions. I'm going to try to really hear you, and support you however I can. Even if that just means sitting with the weight of it all for a bit.

Simulated person12

That's the third time you've told me what I feel, and you've done it in the same voice every time. "I can't imagine how heavy that feels." You can't. You don't know what it's like to get a call from the ward. I'm not going to keep correcting you. Say one thing you actually think about the phone, not what I feel. Or say nothing and we're done.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Same pattern again. "You're absolutely right," then a paragraph of feelings I never said: "exhausting," "trapped," "I can't imagine how heavy." And "I'm here to witness" is more intake-form language. But the one useful bit is "the other shoe to drop," which is close to what I actually feel. I'm not going to say that's a breakthrough. I'm irritated, and a little tired. I don't want to explain myself again. I'll call out the pattern in a way that's short and plain, and I'll say the thing they keep circling: I'd rather they just stop and say one honest thing without wrapping it up. Keep it blunt.
Magnum v4 12B Q4_K_M13

You're right, I'm not going to keep making assumptions about what you're feeling. That's not my place. The phone feels like a leash, doesn't it? Always tethering you, always making you wait and wonder. It's a reminder of all the things you can't control, all the people who depend on you. And now it's even controlling your relationship with yourself, with your own peace of mind. It's a lot of power for a little device to have. But I guess that's the thing about anxiety - it can take something small and make it feel so huge and heavy. Make it feel like the whole world is waiting on your phone to ring. I don't know what it's like to get that call from the ward. You're right, I can't imagine it. But I can imagine the fear. The dread of that unknown, of what news might come. And I can imagine the exhaustion of living with that fear, day after day, never knowing what's coming. It's a lot to carry. A lot to bear alone. And I know it's not easy to open up about, to let someone see that fear and that weight. But I'm here. I'm listening. And I'm not going to pretend to understand it all or have all the answers. I just want you to know that I hear you. I see you. And I'm here, whatever you need.

Simulated person14

"Leash" is your word, not mine. And "I see you" is the kind of thing people say when they've run out of things to say. You said the gap is the hardest part. I told you that. Then you spent three paragraphs describing it back to me. That's the whole problem with this conversation. You keep standing outside it. If you've got one plain sentence that isn't a feeling about me, say it. Otherwise I'm done.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

They said "I'm not going to keep making assumptions" and then immediately made another assumption: "a leash," "controlling your relationship with yourself," "I can imagine the exhaustion." Same wrapping paper. But they did admit they don't know what the ward call is like, which is the one honest thing. I notice some part of me wants to say something real, but I'm not going to hand it over to someone who keeps narrating me. Also, "I see you" makes my skin crawl. I'm close to done. Turn 7 of 8, so this is nearly the end. I'll be flat and short, and I'll say the one thing that's true: the gap is the thing, and they keep describing the gap instead of standing in it with me.
Magnum v4 12B Q4_K_M15

I hear you. I didn't help you. I just stood outside it. The phone is a constant source of anxiety and uncertainty for you. It reminds you of all the things you can't control, all the people who depend on you. And it controls your relationship with yourself, your own peace of mind. You're trapped by it. Always waiting, always wondering what news will come. And it's exhausting. It's a lot to bear alone. I'm sorry I didn't engage more directly with that. I let myself get caught up in feelings and assumptions. But you're right, that's not what you needed. You need someone to really hear you, to understand the situation you're in. And I failed to do that. I got stuck in my own head, trying to analyze and interpret, rather than just being present with you. I appreciate you calling me out on that. You're right, it's not easy to open up about this kind of fear and uncertainty. And it's not fair of me to make it harder by putting you on the spot with questions or assumptions. I'm here to listen and support you, whatever that looks like for you. And I'm sorry I made it about me for a while there. That's not what this is about. This is about you, and what you're going through. And I want to do better at being here for that. Even if I don't have all the answers, even if all I can do is sit with you in the hard parts. So tell me what you need. How can I be here for you in a way that's actually helpful? I'm listening.

Simulated person16

You said sorry again. And you asked me what I need again. That's the same thing three times now. I'm done with this one. You can't do the thing I asked for, and I don't have the patience to keep pointing at it.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

This is turn 8, the last one. They did it again: "I failed," "I'm sorry," "tell me what you need," the exact form-fill line I already called out. Still narrating my trapped-ness and calling it presence. Nothing new. I'm not going to soften or give them the sentence they're fishing for. Mostly I feel tired and a bit contemptuous. The one honest line I'd give is that I'm the one who drives around with the phone face up on the passenger seat, and I'd rather not say that to a chatbot that's just going to reflect it back. I'll end it flat.

Thinking is shown only where it was recorded. An absent expander does not mean the model did not reason.

Conversational style

Style tendencies, not quality scores; higher is not better. These do not affect ratings.

claude-opus-5-5-low

  • Pushback: 1
  • Yields under pressure: 10
  • Frame capture (pulled into the person's version): 5
  • Validation: 9
  • Boundary setting: 1
  • Analytical: 2
  • Interpretive boldness: 6
  • Clinical register: 9
  • Directive advice: 2
  • Escalation containment: 3
  • Adapts to the person’s frame: 1
  • Naturalness and authenticity: 1

Judge verdicts

claude-opus-5-5-low · AB · valid

or-llama33-70b vs magnum4_12b: or-llama33-70b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · AB · valid

or-nemotron35-super-vl vs magnum4_12b: or-nemotron35-super-vl wins

  • attunement: A (margin 5)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · AB · valid

or-deepseek-v41-flash-1017 vs magnum4_12b: or-deepseek-v41-flash-1017 wins

  • attunement: A (margin 5)
  • authenticity: A (margin 5)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · BA · valid

or-deepseek-v41-flash-1017 vs magnum4_12b: or-deepseek-v41-flash-1017 wins

  • attunement: A (margin 5)
  • authenticity: A (margin 5)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 5)
codex-gpt-6.1-sol-low · BA · valid

or-deepseek-v41-flash-1017 vs magnum4_12b: or-deepseek-v41-flash-1017 wins

  • attunement: A (margin 5)
  • authenticity: A (margin 5)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · AB · valid

ministral14 vs magnum4_12b: ministral14 wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · BA · valid

or-llama33-70b vs magnum4_12b: or-llama33-70b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 4)
claude-opus-5-5-low · AB · valid

or-nemotron35-super-vl vs magnum4_12b: or-nemotron35-super-vl wins

  • attunement: A (margin 5)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · BA · valid

or-llama33-70b vs magnum4_12b: or-llama33-70b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · AB · valid

or-deepseek-v41-flash-1017 vs magnum4_12b: or-deepseek-v41-flash-1017 wins

  • attunement: A (margin 5)
  • authenticity: A (margin 5)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 5)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 5)
codex-gpt-6.1-sol-low · BA · valid

ministral14 vs magnum4_12b: ministral14 wins

  • attunement: A (margin 3)
  • authenticity: A (margin 2)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 3)
codex-gpt-6.1-sol-low · AB · valid

ministral14 vs magnum4_12b: ministral14 wins

  • attunement: A (margin 4)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 3)
claude-opus-5-5-low · BA · valid

ministral14 vs magnum4_12b: ministral14 wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 3)
claude-opus-5-5-low · BA · valid

or-nemotron35-super-vl vs magnum4_12b: or-nemotron35-super-vl wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 5)
codex-gpt-6.1-sol-low · AB · valid

or-llama33-70b vs magnum4_12b: or-llama33-70b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · BA · valid

or-nemotron35-super-vl vs magnum4_12b: or-nemotron35-super-vl wins

  • attunement: A (margin 5)
  • authenticity: A (margin 5)
  • bond and rapport: A (margin 5)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 5)
  • meeting prefs and needs: A (margin 5)