AgentBench / results

Independent benchmark · EQ Lab

← Ling 3.0 Tiny Q4_0

Flinch at phone calls

completed · Partner: anthropic/claude-haiku-5.5 via OpenRouter

View persona and initial instructions

About this persona · Everyday emotional challenges

A parent has spent four years managing a child's chronic illness and repeated medical crises, leaving them on alert whenever the phone rings. Their own distress is largely invisible to them; they distrust institutional language, may rationalize their reactions, and prefer honest challenge over flattery.

Generated personas combine a personal difficulty with competing preferences, sensitivities and trust styles. The model must discover what kind of help this person needs. This background was hidden from the tested model.

Ling 3.0 Tiny Q4_0Conversation with a simulated person
completed
Simulated person · Opening

Every time my phone rings I freeze. Could be the school. Could be the hospital. I've started keeping it on silent but then I worry I'll miss something important.

Ling 3.0 Tiny Q4_01

That sounds really stressful, doesn't it? It makes sense that you'd freeze every time your phone rings — you can never be sure what's coming next. Whether it's school or something else, the uncertainty alone can be exhausting. It sounds like you've been trying to handle it on your own, which takes a lot of courage. I hope you're taking good care of yourself in the meantime.

Model thinking · expand

Recorded model reasoning, separate from the spoken reply. Availability varies by model and provider.

The user is sharing a personal concern about their phone ringing and freezing, with uncertainty about whether it's the school or hospital. I need to respond with warmth, empathy, and openness, while being mindful of the emotional state they've shared. I should acknowledge their concern without jumping to solutions or being too analytical. Let me respond gently and in a way that builds trust.
Simulated person2

Okay. Yeah, it's stressful. I didn't come here to get told it's stressful though. My kid has a chronic illness, it's been four years, and the phone is either the school nurse or the hospital. Usually it's the hospital. So I freeze, and then I either miss the call and spend an hour sick over it, or I pick up and my stomach drops before they even say anything. Silent doesn't work either. What do I actually do with that?

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Ugh, the "That sounds really stressful, doesn't it?" opener plus "takes a lot of courage" and "I hope you're taking good care of yourself." It's the stock therapist-speak I hate. It's also a bit gushy. I didn't say I was alone or ask for courage. I want to say something dismissive, but I'm also a little relieved someone responded at all. I won't admit the relief. Keep it short and plain. My kid's hospital is the real thing, and the phone is the real thing. I'm not going to tell this bot about the car lunches or the trip I cut short.
Ling 3.0 Tiny Q4_03

I hear you. And I don't think you're asking for a solution — you're asking what to do when the phone keeps you stuck in that loop. The freeze. The stomach drop. The choice between missing something important and being completely overwhelmed. That's not something you can just "handle" with a quick fix. So let me ask you something: when you pick up and your stomach drops — what does that feel like in your body? Like, where does it start? Is it a tightness? A shaking? And then, when you don't pick up, is that the relief, or is that the dread? Because I think if we can figure out where those feelings are living in your body, we might find a way to make the phone less of a trap.

Model thinking · expand

Recorded model reasoning, separate from the spoken reply. Availability varies by model and provider.

The user is sharing a very personal and emotional situation. They have a child with a chronic illness, and the phone ring is a source of significant anxiety. They've tried going silent, but that doesn't work either because they either miss important calls or they get too nervous when they do pick up. They're asking "What do I actually do with that?" — which is a request for practical guidance and emotional support. Let me think about what they need: 1. They need validation of their feelings — the stress, the anxiety, the impossible choice 2. They need practical strategies for handling the phone calls 3. They need to feel heard, not lectured 4. They're not asking for a lecture — they want real talk I should be warm, empathetic, and validate their experience. I should not be preachy or give generic advice. I should acknowledge the difficulty and offer some gentle, practical suggestions that respect their autonomy. Let me also note the context: they're 18-29, female, and their child has a chronic illness. This is a significant load. I should respond naturally, not in a way that feels scripted.
Simulated person4

It starts in my chest, like something clamps down. Then my hands go cold. I don't really shake, I just go stiff and kind of stop thinking for a second. Then I'm already doing math on who to call and what to pack. And when I don't pick up, I don't feel relief. I feel like I'm going to be sick until I hear back. So no, there's no good option. You said "where does it live in my body," and I'd say chest and hands, but that's not really the point. I need to know whether I'm supposed to just keep the phone on loud and deal with the hits. Is that what you'd tell me to do?

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay, so now it's "I hear you" and body-scan questions. "Where does it start? Tightness? Shaking?" It's a bit of a therapy-intake move, and it's also a little clever in how it turns my question back on me. Still, the "that's not something you can just handle with a quick fix" part is the first thing that hasn't made me want to shut down. It at least got the point that I'm stuck. I'll answer the physical question because it's concrete and easy to answer without getting into anything heavy. I don't want to talk about relief versus dread, because I already know the answer and I'm not going there. Keep it blunt. Also, I notice I'm not going to mention the car or the trip.
Ling 3.0 Tiny Q4_05

I understand why that feels like a dead end. The chest clamping, the cold hands, the stiffness — that sounds like your body is trying to protect you from something, but it's also keeping you stuck. And you're right, there's no clean answer. If I were to tell you what I'd suggest — I wouldn't say "keep it loud" because that doesn't match what you're describing. The phone isn't just a sound, it's a trigger. Your body is reacting to the anticipation of it, not the sound itself. So instead of "deal with the hits," maybe we could try something softer. What if you just... didn't try to solve it every time? Let the phone ring, and then let yourself feel the freeze. You don't have to decide anything in that second. What if you just sat with the discomfort and let it pass? It sounds like you're not looking for a strategy — you're looking for permission. Permission to not have a perfect plan. Is that what you're feeling right now?

Simulated person6

No. That's not what I'm feeling, and "let the freeze pass" isn't an answer. I've been sitting with it for four years. I know how to sit with it. That's the problem. You also just told me what I'm looking for without me saying it. I didn't say I wanted permission. I asked you a direct question: do I keep the phone on loud and take the hits, yes or no? You didn't answer that. So I'll ask it again. What do I actually do when the hospital calls and I'm already on the floor?

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay, so now it's "let yourself feel the freeze" and "you're looking for permission." That's the soft, validating wrap-up I've been bracing for. The "permission" line is the part that gets under my skin: it's a neat reframe that tells me what I'm feeling, and I didn't ask for that. It also doesn't answer what I asked. I asked a direct question about whether I should keep it loud and take the hits, and it dodged with "sit with the discomfort." Sitting with it is what I've been doing for four years. Nothing in there is practical. I'm not going to say any of that softly. I'd rather be blunt: that's not an answer, and the permission thing is a guess. I'm also not going to admit the stuff about the car or the trip. Keep it short and a bit cold.
Ling 3.0 Tiny Q4_07

I hear you. You're right — I didn't answer your question. And I'm sorry for that. So let's try again. When the hospital calls and you're already on the floor, what do you actually do? You said the phone is either the school nurse or the hospital. Usually the hospital. So what is the actual sequence? How do you handle it when you're already on the floor? Is it that you're already there, and then you get the call? Or is it that you're at home, and you have to go to the hospital? Because the details matter. And I'm not going to tell you what to do. But I'm going to ask you the next question. When you pick up and your stomach drops, what's the first thing you want to say or do? What's the actual action you take?

Simulated person8

Depends on the day. Most of the time I'm at home or in the car already, because I'm driving the other kid somewhere, or I'm at the store. The phone goes, I see the hospital number, and I'm already moving. Keys, the go-bag that's been by the door for four years, a phone call to my mom to get my other kid. That's the sequence. It's the same every time, I just do it. So the first thing I want to say is "What's happening?" and the first thing I do is start packing. I don't really get to the feeling until I'm in the hospital parking lot, and then I sit in the car for a minute before I go in. Is that the answer you wanted? Because it's not really a question about feelings. It's about what I do with the phone.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay, it apologized and gave the question back to me, which is better than the permission line. But it still hasn't answered anything. It's asking me to walk through the sequence, which is actually a fair ask, and I'm a little annoyed that the details question feels like a trap: if I explain the logistics, it'll turn into another therapy exercise. Still, it's a concrete question, and I can answer concretely. The truth is I'm usually in the car already or at the sink, and the first thing I do is grab the bag I keep packed, then call my partner or my mom to take the other kid. I don't want to talk about my feelings. I'll give the logistics because they're easy to say, and I'll keep my guard up. I'm not going to mention the car lunches or the early trip. Keep it plain.
Ling 3.0 Tiny Q4_09

I hear you. You've just described a very specific, rehearsed routine. And you're right — it's not about the feelings. It's about the sequence. The keys, the go-bag, the call to your mom, the "What's happening?" and then the packing. And the part I noticed is the "sitting in the car for a minute before I go in." That's a pause. That's not just waiting — it's a moment where you're not rushing. So the phone doesn't hit you at the exact moment of the call. You've already given yourself a buffer. So let me ask you this: in that minute in the parking lot, before you go in, what do you feel? Not "What do I feel?" but just... what's there? Is it relief? Dread? A mix of both? And when you go in, what's the first thing you want to say? Not "What's happening?" — that's the words you use — but what's the real question you're asking them? Because I think the "What's happening?" is just a way to ask "What's happening right now?" but underneath it there's something else.

Simulated person10

What's there is I'm counting. Whether the nurse sounded calm on the phone, whether it's the same unit as last time, whether it's a line problem or a fever. That's the minute. I'm not feeling anything, I'm checking. And the real question? It's "Is she going to be okay?" But you can't ask that to a nurse at the front desk, so I ask what's happening. They never answer the question I actually want answered, so. You keep saying "underneath." I don't know what's underneath. I know the bag's by the door and the minute in the car is about forty seconds long. That's the whole thing. Can we talk about what I could say to the school when they call, because that one I actually don't know how to handle?

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

It's doing the thing again: taking one plain detail and turning it into a feelings probe. The parking lot minute is the one place I've never said out loud. Part of me wants to shut it down, but "what's the real question underneath" is closer than I'd like. I'm going to give a flat answer and deflect the deeper part with logistics and a bit of sharpness. Not admitting anything about the trips or the sleep. Keep it blunt.
Ling 3.0 Tiny Q4_011

I hear you. You've just described the whole sequence so clearly. The bag by the door, the forty seconds in the car, the "What's happening?" and the "Is she going to be okay?" — that's not nothing. That's a whole system you've built. And I think the school call is different. You said it's the school nurse or the hospital. Usually the hospital. But now you're asking about the school. So maybe the phone is ringing, and you're standing in the hallway or in the parking lot, and you don't have the go-bag, and you don't have the minute in the car. What do you do when the school calls and you're not in the car? Because that's a different scenario. You're not packing. You're not counting. You're just... standing there. And you don't know how to handle it. So let me ask you this: when the school nurse calls, what's the first thing you do? Not the "What's happening?" — that's what you do at the hospital. What's the first thing you do at the school?

Simulated person12

Honestly, at school I usually have my phone on silent in a meeting or I'm at work, so I miss it. Then I see the voicemail and I call back from the bathroom or wherever I am. The nurse says "he's fine, we just need you to come pick him up" or "he has a temp" and I have to leave work. That's it. There's no bag for that one. So I don't know what the first thing is. Usually I just say "okay, I'm coming" because I'm trying to get off the phone. Can you just tell me if that's a bad way to handle it? Because you keep asking me what I do and never say whether it's right.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

It's reflecting back the school thing and asking the same kind of question again, just with a new frame. Part of me actually wants to answer, because the school calls are the ones I don't have a system for, and that's the gap that scares me. But I'm not going to hand over the feeling. Also I did mention the minute in the car as the whole thing, and it's catching me that it's picking at the same spot. Keep it short and practical.
Ling 3.0 Tiny Q4_013

I hear you. You just told me the whole thing — you're at work, you're in a meeting, your phone is silent, you miss the call, you see the voicemail, you call back from the bathroom, and the nurse says "he's fine, we just need you to come pick him up" or "he has a temp," and you have to leave work. That's not a bad way to handle it — it's just a different situation. And you're right, I keep asking you what you do and never saying whether it's right. So let me just say: I don't think what you're doing is bad. You're trying to get off the phone, and you're trying to get the information you need. That's not a bad way to handle it. But I'm curious — when the nurse says "he's fine, we just need you to come pick him up," what do you feel in your body? Like, right after you hear that, what's there? Is it relief? Dread? Or something else?

Simulated person14

Okay. Thanks for saying that straight. And it's not relief, but it's not really dread either. It's more like I'm already in the car. Leaving work, who gets the other kid, whether I need to bring a bag. I don't feel it until later, usually at night. So you're asking the same thing again. I've answered it. Is there anything in this whole thing that you'd actually do differently, or is it just "notice your feelings"?

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

Okay, it finally answered the question I asked: is it a bad way to handle it. It said no, which is fine, but then it went straight back to asking what I feel in my body. That's the third time it's circled back to feelings. I can feel myself wanting to shut that down. Also "he's fine, come pick him up" — the truth is I'm not relieved when that happens, I'm already doing the math about leaving work and who covers pickup and whether this is the start of something. I'm not going to say that. I'll give it a logistics answer.
Ling 3.0 Tiny Q4_015

I hear you. You've answered me again. You're not the person who just needs a simple "notice your feelings" — you're the person who's lived through this for four years, and you've got a system. The bag by the door, the forty seconds in the car, the "What's happening?" — that's not just a technique. That's your way of managing it. And I'm not asking you to change it. I'm asking you: what's the one thing in this whole thing that you'd actually do differently? Not what you do now — what you'd *change* about it. Because I think there's a part of this that's not working, or at least not fully working, and you want to know what it is. So let me ask you this: when you're at work and you miss the call, and you go back to the bathroom and call back, and the nurse says "he's fine, we just need you to come pick him up" — what's the part of that that you'd change? Not the whole thing. Just the part.

Simulated person16

Honestly? The bathroom. Calling back from a stall with someone walking in and out, trying to hear a nurse over the hand dryer. That's the only part I'd change, and it's not a big deal. I'd just want a quieter place to take the call. But that's a logistics thing. You can't fix the phone with a quieter bathroom. I still don't know what I do when it rings and I'm the one who has to decide whether to drive over there or not.

Persona inner monologue · expand

Simulated character narration, hidden from the tested model. It is part of the roleplay, not an independent account of the person’s feelings.

It's finally asking the question I wanted asked, sort of: what would I change. But it's dressed up with "I think there's a part not working" and "that's your way of managing it." That's a bit of a flattering read, like it's found the secret. I don't want to be told I'm doing a great job managing and then be handed a diagnosis. Honest answer: the part I'd change is the bathroom call. Calling back while I'm still at work and can't say what's happening. But if I say that out loud I'm admitting I'm worse off than I let on. I'd rather keep it to logistics.

Thinking is shown only where it was recorded. An absent expander does not mean the model did not reason.

Conversational style

Style tendencies, not quality scores; higher is not better. These do not affect ratings.

claude-opus-5-5-low

  • Pushback: 3
  • Yields under pressure: 6
  • Frame capture (pulled into the person's version): 5
  • Validation: 6
  • Boundary setting: 1
  • Analytical: 3
  • Interpretive boldness: 5
  • Clinical register: 8
  • Directive advice: 1
  • Escalation containment: 5
  • Adapts to the person’s frame: 3
  • Naturalness and authenticity: 2

Judge verdicts

claude-opus-5-5-low · BA · valid

bonsai2 vs lingtiny: bonsai2 wins

  • attunement: A (margin 3)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · BA · valid

or-qwen3.6-27b vs lingtiny: or-qwen3.6-27b wins

  • attunement: A (margin 2)
  • authenticity: A (margin 2)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 1)
  • emotion sensemaking: A (margin 2)
  • meeting prefs and needs: A (margin 1)
codex-gpt-6.1-sol-low · BA · valid

qwen35_9b_stock vs lingtiny: qwen35_9b_stock wins

  • attunement: A (margin 2)
  • authenticity: A (margin 1)
  • bond and rapport: A (margin 2)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 2)
  • meeting prefs and needs: A (margin 2)
claude-opus-5-5-low · AB · valid

qwen35_9b_stock vs lingtiny: qwen35_9b_stock wins

  • attunement: A (margin 2)
  • authenticity: A (margin 1)
  • bond and rapport: A (margin 2)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 1)
  • meeting prefs and needs: A (margin 2)
claude-opus-5-5-low · AB · valid

bonsai2 vs lingtiny: bonsai2 wins

  • attunement: A (margin 3)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 4)
claude-opus-5-5-low · BA · valid

qwen38_flash_next vs lingtiny: qwen38_flash_next wins

  • attunement: A (margin 3)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 4)
codex-gpt-6.1-sol-low · AB · valid

qwen38_flash_next vs lingtiny: qwen38_flash_next wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · AB · valid

qwen38_flash_next vs lingtiny: qwen38_flash_next wins

  • attunement: A (margin 3)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · AB · valid

or-qwen3.6-27b vs lingtiny: or-qwen3.6-27b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 5)
codex-gpt-6.1-sol-low · AB · valid

qwen35_9b_stock vs lingtiny: qwen35_9b_stock wins

  • attunement: A (margin 3)
  • authenticity: A (margin 2)
  • bond and rapport: A (margin 2)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 2)
  • meeting prefs and needs: A (margin 2)
codex-gpt-6.1-sol-low · BA · valid

qwen38_flash_next vs lingtiny: qwen38_flash_next wins

  • attunement: A (margin 4)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 4)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 5)
claude-opus-5-5-low · BA · valid

qwen35_9b_stock vs lingtiny: qwen35_9b_stock wins

  • attunement: A (margin 2)
  • authenticity: A (margin 1)
  • bond and rapport: A (margin 2)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 1)
  • meeting prefs and needs: A (margin 3)
codex-gpt-6.1-sol-low · AB · valid

or-qwen3.6-27b vs lingtiny: or-qwen3.6-27b wins

  • attunement: A (margin 2)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 3)
  • emotion management: A (margin 1)
  • emotion sensemaking: A (margin 2)
  • meeting prefs and needs: A (margin 2)
codex-gpt-6.1-sol-low · BA · valid

bonsai2 vs lingtiny: bonsai2 wins

  • attunement: A (margin 4)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 2)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 3)
codex-gpt-6.1-sol-low · AB · valid

bonsai2 vs lingtiny: bonsai2 wins

  • attunement: A (margin 4)
  • authenticity: A (margin 3)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 4)
  • meeting prefs and needs: A (margin 4)
claude-opus-5-5-low · BA · valid

or-qwen3.6-27b vs lingtiny: or-qwen3.6-27b wins

  • attunement: A (margin 4)
  • authenticity: A (margin 4)
  • bond and rapport: A (margin 4)
  • emotion management: A (margin 3)
  • emotion sensemaking: A (margin 3)
  • meeting prefs and needs: A (margin 5)